Returns & Exchanges
At Careless, we want you to be completely satisfied with your fashion choices, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't fit your style perfectly, we are here to help you find the right exchange or process a full refund.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Pack Your Items
Place the original tags back on the garments and secure them in the original packaging to ensure they are protected during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized courier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing